Priority Response Available

We're Here When It Can't Wait

Outage? Security incident? Critical system down? We respond fast and get you back on track.

Get Help Now

Contact Us Immediately

The fastest way to get help is to call or text. We triage immediately and start working on your issue right away.

$199/hr emergency rate

Billed in 15-minute increments. No minimum.

Call (919) 500‑6760 Text Us Email Us

What We'll Need From You

Having this information ready helps us start faster:

What happened? — Brief description of the issue
What's affected? — Which systems, users, or services
When did it start? — Approximate time of the incident
Any recent changes? — Updates, new software, staff changes

Don't worry if you don't have everything—we'll figure it out together.

What Happens When You Call

Clear steps, no runaround.

Step 1

Immediate Triage

We assess the situation and determine the fastest path to resolution. You'll know what we're doing and why.

Step 2

Containment & Fix

We stop the bleeding first, then work on a permanent fix. Remote support starts immediately; on-site if needed.

Step 3

Prevention & Follow-up

After the crisis, we help you understand what happened and how to prevent it from happening again.

Common Emergencies We Handle

Real problems, real solutions.

Website & Email Down

Your website isn't loading, email isn't working, or customers can't reach you online. We diagnose and fix the issue—often within hours.

Security Incidents

Suspicious activity, potential breach, ransomware threat, or compromised account. We contain the threat and secure your systems.

Server & Network Failures

Critical server down, network outage, or can't access shared files. We troubleshoot remotely or dispatch on-site support.

Data Recovery

Accidental deletion, corrupted files, or backup restore needed. We recover what's possible and get you back to work.

More Options

Want to Avoid Emergencies?

Our monthly care plans include proactive monitoring, regular backups, and priority support—so small issues get caught before they become big problems.

View Care Plans

Not an Emergency?

If your issue can wait, book a free consultation instead. We'll still get back to you the same day and help you figure out next steps.

Book Free Consultation